Shipping policy

Thank you for shopping with Mini Theory. This Shipping Policy explains our processing times, shipping procedures, and delivery expectations.

By placing an order with Mini Theory, you acknowledge that you have read, understood, and agree to this Shipping Policy.

Order Processing Time

Orders are typically processed within 1–3 business days unless otherwise stated.

Processing time does not include weekends, holidays, or shipping transit time.

Once your order has been processed and shipped, you will receive tracking information through the platform used to complete your purchase when available.

Please note that processing times may vary during product launches, promotions, holidays, or periods of high order volume.

Shipping Methods & Delivery Times

Orders are shipped through available shipping carriers, currently including USPS.

Estimated delivery times provided at checkout are estimates only and are not guaranteed. Delivery times may vary due to factors outside of our control, including weather conditions, carrier delays, holidays, customs processing, or other unforeseen circumstances.

Once your order has been shipped, please refer to your tracking information for the most up-to-date delivery updates.

Tracking Information

Once your order has shipped, tracking information will be provided through the platform used to complete your purchase.

Please allow time for tracking information to update after your package has been accepted by the shipping carrier.

We are not responsible for delays caused by shipping carriers, tracking updates, or circumstances outside of our control.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. We are not responsible for orders delayed, lost, or delivered incorrectly due to an inaccurate or incomplete address provided by the customer.

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping fees required to resend the order. Original shipping charges are non-refundable.

Lost, Stolen, or Delivered Packages

Once an order has been shipped, we are not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly (such as USPS or your local postal service) to file a claim or request further assistance.

International Shipping

We offer international shipping to eligible locations.

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

We are not responsible for delays caused by customs inspections, international shipping carriers, import processing, or regulations outside of our control.

Shipping Delays

While we do our best to ensure orders are processed and shipped promptly, we are not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Holidays

  • Customs processing

  • Government actions

  • Natural disasters

  • Other circumstances outside of our reasonable control

Events Beyond Our Control

We are not responsible for delays or failure to fulfill orders due to events beyond our reasonable control, including natural disasters, severe weather, labor disputes, government actions, pandemics, or carrier disruptions.

Questions?

If you have any questions regarding this Shipping Policy, please contact us at:

Email: info@minitheoryshop.com